We're so confident of our products that we provide no hassle product exchange.
The CIS-HAM certification exam covers a wide range of topics, including asset management concepts, hardware asset management in ServiceNow, discovery and inventory of assets, asset lifecycle management, and asset reporting and analytics. This comprehensive exam ensures that certified professionals have a deep understanding of the hardware asset management process and can successfully implement and manage it within the ServiceNow platform.
ServiceNow CIS-HAM Exam covers a wide range of topics related to hardware asset management, including asset lifecycle management, asset tracking, and asset reporting. CIS-HAM exam is designed to evaluate the candidate's understanding of the ServiceNow platform and their ability to apply that knowledge to hardware asset management. CIS-HAM exam consists of 60 multiple-choice questions and has a time limit of 90 minutes. Passing the CIS-HAM exam demonstrates the candidate's expertise in hardware asset management and their ability to implement best practices to manage hardware assets efficiently.
ServiceNow CIS-HAM Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Hardware Asset Management Exam |
| Exam Number: | CIS-HAM |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Related Certifications: | Certified Implementation Specialist - IT Service Management (CIS-ITSM) Certified Implementation Specialist - Software Asset Management (CIS-SAM) Certified Implementation Specialist - Data Foundations (CIS-DF) |
| Exam Format: | Multiple Select (multiple answers), Multiple Choice (single answer) |
| Passing Score: | Not publicly disclosed (normalized scoring model) |
| Exam Price: | $150 USD (retake: $150 USD; free attempt included with authorized training) |
| Available Languages: | English |
| Certificate Validity Period: | 1 year (requires annual maintenance exam) |
| Recommended Training: | Hardware Asset Management (HAM) Fundamentals ServiceNow Implementation Best Practices |
| Exam Registration: | ServiceNow University Registration Pearson VUE Scheduling |
| Sample Questions: | ServiceNow CIS-HAM Sample Questions |
| Exam Way: | Online proctored (OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | Must hold Certified Implementation Specialist - Data Foundations (CIS-DF) certification; recommended: ServiceNow Administration Fundamentals experience |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-hardware-asset-management?id=kb_article_view&sysparm_article=KB0011563 |
The CIS-HAM certification is highly recognized in the IT industry and is a valuable asset for professionals who want to advance their career in hardware asset management. Certified Implementation Specialist - Hardware Asset Management certification demonstrates the candidate's expertise in managing hardware assets using ServiceNow and validates their skills and knowledge in this area. Certified Implementation Specialist - Hardware Asset Management certification also helps candidates stand out in the job market and increases their chances of getting hired by top companies.
ServiceNow CIS-HAM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Inventory & Operational Management | 10% | - Reporting and dashboards - Transfer and loaner processes - Stockroom and inventory control |
| Topic 2: Data Integrity & Management | 15% | - Normalization and standardization - Audit and compliance - Data sources and reconciliation |
| Topic 3: Application Configuration & Implementation | 25% | - Automation and workflows - Integration with CMDB and CSDM - HAM application setup and configuration - Data model and attributes |
| Topic 4: IT Asset Management Basics | 10% | - Roles and responsibilities - Core concepts and terminology - Goals and objectives of ITAM |
| Topic 5: Hardware Asset Lifecycle | 30% | - Deployment and provisioning - Retirement, disposal and replacement - Maintenance and utilization - Procurement and acquisition |
| Topic 6: Financial & Contract Management | 10% | - Total Cost of Ownership (TCO) - Warranty and contract management - Cost tracking and depreciation |
By Bradley
