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Microsoft 74-675 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Response Point, Configuring |
| Exam Number: | 74-675 |
| Exam Duration: | 90-120 |
| Exam Format: | Multiple Response, Multiple Choice |
| Real Exam Qty: | 50-70 |
| Certificate Validity Period: | Retired since July 31, 2015 |
| Related Certifications: | MCTS: Unified Communications |
| Exam Price: | $125 USD |
| Available Languages: | English |
| Passing Score: | 700 (scale 1-1000) |
| Recommended Training: | Microsoft Official Training Materials (Legacy) |
| Exam Registration: | Microsoft Learning (Retired) |
| Exam Way: | Proctored at Prometric/VUE test centers |
| Pre Condition: | No formal prerequisites; basic knowledge of telephony and networking recommended |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/retired-certification-exams |
Microsoft 74-675 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installing and Deploying Microsoft Response Point | 25% | - System requirements and compatibility - Hardware and software installation - Initial configuration and setup |
| Topic 2: Configuring Voice Features and Services | 20% | - Call forwarding, transfer, and conferencing - Voicemail and unified messaging - Auto attendant and call routing |
| Topic 3: Monitoring, Troubleshooting, and Maintenance | 10% | - System monitoring and alerts - Diagnosing connectivity and call issues - Backup, restore, and software updates |
| Topic 4: Managing Phones and Devices | 20% | - Adding and configuring IP phones - Line assignments and dial plans - Firmware updates and maintenance |
| Topic 5: Configuring Response Point System Settings | 25% | - User accounts and permissions - Time, date, and regional settings - Network and telephony configuration |
By Ingram
