Last Updated: Aug 02, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Reporting | 15% | - Rollup Summary Fields - Custom Report Types - Nonprofit Reporting Templates - Reports and Dashboards for Nonprofits - Success Metrics Definition |
| Topic 2: NPSP Configuration and Development | 25% | - Relationships Management - Affiliations Configuration - Contacts and Households - NPSP Settings and Preferences - Account Model Configuration - Data Model Design for Nonprofits |
| Topic 3: Solution Design and Implementation | 20% | - Data Migration Strategies - Integration with External Systems - NPSP Best Practices - User Adoption and Training Planning - Requirements Gathering - Customization vs Configuration Decisions |
| Topic 4: Constituent Management | 20% | - Affiliations and Memberships - Household Management - Segmentations and Campaigns - Relationships and Groupings - Contact and Organization Records |
| Topic 5: Donations and Fundraising Management | 20% | - Opportunity and GAU Configuration - Donations Batch Processing - Grant Management - Recurring Donations (Recurring GAU) - Payment Methods and Processing - Donation Management |
1. A consultant is setting up a governance framework as part of a nonprofit organization implementation.
Which three elements should be included in a Salesforce-recommended governance structure? Choose 3 answers
A) Release Management
B) Rules of Engagement
C) Agile Methodology
D) Center of Excellence
E) Design Standards
2. How can a gift officer determine if an acknowledgment letter was sent for a donation?
A) Check the Acknowledgement Status picklist value on the Opportunity object.
B) Check the Status picklist value on the Task object.
C) Check the Acknowledgement Status picklist value on the Contact object.
D) Check if the Campaign Member status is set to "Acknowledged".
3. A consultant sot up and successfully tested an integration between the source system and a sandbox environment of Salesforce When the integration was switched to the production environment of Salesforce, the consultant encountered API call limit errors.
What is the likely explanation for this?
A) Testing of the integration in the sandbox environment was insufficient.
B) The triggers associated with NPSP were disabled in the sandbox environment.
C) The incorrect sandbox environment was used for testing.
D) The API call limits were different for sandbox and production environments.
4. What does a consultant need to enable and deploy before using Advanced Mapping in NPSP?
A) Custom triggers
B) Delegated Administration
C) Customizable Rollups
D) My Domain
5. A nonprofit is implementing Accounting Subledger and wants to know how the data from Salesforce would be transferred to its accounting system.
Which three methods are possible?
Choose 3 answers
A) Develop a custom integration solution.
B) Integrate Salesforce with the accounting system using middleware.
C) Configure Salesforce Connect to integrate with the accounting system.
D) Schedule a Data Export from Salesforce.
E) Export data via Salesforce reports to upload to the accounting system.
Solutions:
| Question # 1 Answer: A,B,D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A,B,E |
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