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HP Selling HP SaaS Solutions Sample Questions:
1. What is an additional benefit of an HP SaaS service-only offering that is unavailable with a comprehensive offering?
A) the service-only price includes maintenance
B) it includes term licenses rather than a perpetual license
C) it includes 24x7x365 support
D) the customer still owns the perpetual license at the end of a service-only contract
2. What is the preferred resource for pricing HP SaaS solutions?
A) Regional Price Guide
B) a simple calculator
C) input from an HP SaaS business development manager or distributor
D) the HP SaaS Pricing Calculator
3. How can the email notification options be modified for all customers' users?
A) by opening a ticket from the HP Software Support website (support.openview.hp.com)
B) by sending an email message to saas-support(5)hp.com with the text "admin request" in the subject line
C) by editing the user account settings in the "Manage Users'" feature on the Pronq Portal
D) by asking the SOC to change permission for each user on the account
4. What role does the partner organization's Success Manager play in the event of an outage?
A) works to restore the service
B) coordinates with the SOC and the partner organization to return to active production
C) helps the SOC respond to customer calls
D) measures Time To Resolve
5. What information should you provide to HP order fulfillment when an order is submitted?
A) number of hours spent closing the sale
B) local language used by customer
C) partner technical email contact, distributor contact (if used), customer details
D) partner reseller agreement
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |
By Crystal
